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Influencing a Software Vendor's Roadmap

  • Monday, September 21, 2020 at 3:30 PM EDT (2020-09-21 19:30:00 UTC)
  • James Nixon


  • Analyst1

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Vendors make (some of) the products we need. Open source tools have a unique solution; get off your butt and fix it yourself. But some solutions are too complicated for an individual or even a community because building a great, reusable product takes focus. Thats how vendors should originate experts trying to create a reusable capability. However vendors face issues in attempting to solve your problems; they arent you. Despite the best vendors being founded or staffed by the brightest in the industry, they arent you, not today, not in your organization, and without your mission/problem. This means theres a big chance their solution doesnt meet your day-to-day needs. 

So how does an analyst, a team lead/manager, a project/program manager, and/or an acquisition person persuade the vendor to update their solution to meet your needs? Analyst1 explains how feedback can successfully influence a product roadmap.

Speaker Bio

James Nixon

As the Analyst1 top customer advocate, James cares deeply about making peoples lives better. He and his team ensure Analyst1 is seamlessly adopted into customers operations and securely integrated with helpful tools. James began his career as a software developer, holds a background in enterprise architecture, enjoys pretending to be a data scientist, and has extensive experience with user experience and process reengineering. His vision is that each Analyst1 user enjoys the software and experiences an improvement in job function.

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